Refund policy

• All mushroom supplements and related products are considered non-returnable once they have been purchased.

• Opened or used product containers cannot be returned due to health and safety reasons.

• In the unlikely event that you receive a damaged or defective product, please contact us at psilosophy.supplements@gmail.com within 48 hours of receiving the shipment.

• To expedite the process, please include your order number, a description of the issue, and any relevant photos of the damaged or defective item.

• We will assess the situation and, if applicable, provide a replacement for the damaged or defective product.

• If you believe there was an error in your order, please contact us within 48 hours of receiving the shipment at psilosophy.supplements@gmail.com.

• Provide your order number and a detailed description of the issue, and we will do our best to resolve the problem promptly.

• As stated in our general Terms and Conditions, opened or used product containers are not eligible for return or refund due to health and safety reasons.

• Refunds for damaged or defective products will be issued after verification of the issue and may be subject to additional processing time.

• If you wish to cancel an order, please contact us as soon as possible at psilosophy.supplements@gmail.com.

• We will do our best to accommodate your request, but once an order has been shipped, it cannot be canceled.

• Shipping costs for returning products, if applicable, will be the responsibility of the customer.

• In exceptional cases, management may consider certain circumstances for returns or refunds. These exceptions will be evaluated on a case-by-case basis, and the final decision will be at our discretion.

For any inquiries or concerns regarding our return policy or to initiate a return for a damaged or defective product, please contact us at psilosophy.supplements@gmail.com.

By making a purchase on philosophy.co, you acknowledge and agree to abide by this return policy.

Thank you for choosing philosophy.co for your mushroom supplement needs. We appreciate your understanding of our return policy and are committed to providing you with the best possible products and service.